New York Computer Help

We are a customer-first company, specializing in Walk-in computer repair and Onsite Company IT Support. For walk in repairs at our location, we always look to directly repair devices first if possible, producing quick results and industry-low rates. We are experts at repairing: PC / Windows, Mac / Apple, laptops, computers, desktops, iPhones, iPads, and Microsoft Surfaces. Also providing affordable data / lab recovery on your dead or failing computers, external hard drives, and devices. – Onsite Company IT support includes: IT service packages, monthly maintenance, onsite/remote support and more. Small office and residential support is also available. – Our work is warrantied and guaranteed. We look forward to helping you and ensuring you are 100% satisfied.

Established in 2000.
Our mantra since opening our doors has always been to treat every customer like we would with our own mother. As such, we have had the privilege and pleasure of serving and forging many long-term relationships in NYC. As word of mouth and demand grew, the company has now grown to a passionate IT staff of 25 technicians. As pioneers in the computer repair NYC industry, we started the first « free diagnostic » walk-in computer repair service in 2003 at our 53 East 34th Street location. There were many firsts, but the most unique characteristic we are most proud of is reshaping an IT industry by delivering exceptional customer service. Over the years, we have gained decades of industry expertise in data recovery, lab recovery, laptop and desktop hardware repairs, server/network support, iPhone / iPad repairs, managed IT services, and have been fortunate enough to attain our customers mostly from the best testament of all: word of mouth.

Joe S.
Business Owner
As a Business Management grad of Cornell and Masters of Information Degree grad of Columbia University, Joe has the perfect combination of tools to be the effective leader he is today. Joe’s genuine concern and interest for others is what fuels his dedication in providing top customer service in a computer repair service field that has lost its people-first priority.
Before starting New York Computer Help in 2000, he had valuable work experience in delivering corporate IT support as well as managing and recruiting IT teams. He has leveraged this experience by recruiting only the top IT computer repair technicians with 20+ years of experience who have the same people-first, then computer support, mentality.
Joe will ensure the customer is satisfied no matter what. This strong dedication has earned Joe and his team many « Best of NYC Computer Repair » service awards. Best of all, Joe genuinely loves helping each and every customer that he feel privileged to meet and support.